Terms of Use, Privacy Policy & Legal Notices
Terms of Use
The following Terms of Use apply to the Skills4Care Web
Site (the “Web Site”) and to the services, products,
resources, information, content, materials and results or
output derived from such services or products on the Web
Site (“Site Content”). By using the Web Site
or Site Contents you accept and agree to comply with the
following Terms of Use. Your use of certain resources made
available on the Web Site or the conduct of certain transactions
may be subject to certain additional terms and conditions,
which will be made available to you prior to using such
resources or conducting such transactions. We reserve the
right to
modify, alter, update, or remove portions of these Terms
of Use at any time, so please check these Terms of Use
(and our Privacy Policy) from time to time. Your continued
use
of the Web Site signifies your acceptance of any changed
items. If you do not agree with our Terms of Use, your
sole remedy is to discontinue your use of the Web Site.
The failure
of Skills4Care to enforce these Terms of Use, for whatever
reason, shall not be construed as a waiver of any right
to do so at any time.
Use of Content on the Site
You may view, download, and print
contents from the Web Site subject to the following conditions:
(a) the content may
be used solely for information purposes; and (b) the content
may not be modified or altered in any way. You may not
republish, distribute, prepare derivative works, or otherwise
use the
content other than as explicitly permitted herein.
Community Conduct
While using the Web Site or Site Contents, you are a part
of the Skills4Care community, and you agree that your use
will respect the rights of other members of the community.
In particular you agree not to: (1) restrict or inhibit any
other user from using the Web Site or Site Content or from
purchasing any products or services sold by Skills4Care;
or (2) submit, publish, distribute, or transmit through the
Web Site or its e-mail links materials that do not meet the
requirements of these Terms of Use; or (3) impersonate any
person or entity or forge anyone else's digital or manual
signature or attempt to gain unauthorized access to Skills4Care's
or any other person's computers, software or data.
We reserve the right to prohibit use of the Web Site or the
purchase of products and services from Skills4Care by any
user who, in our sole discretion, violates these Terms of
Use. Such a prohibition may occur without notice to the user.
If you believe another user is violating these terms, you
may notify Skills4Care, and we will work in good faith to
resolve any such issues. However, we have no obligation to
monitor the Web Site or Site Content and are not responsible
for the accuracy or reliability of any Site Content or opinion,
advice, or statement made on the Web Site, or for any defamatory,
offensive, or illegal conduct by any user of the Web Site.
Skills4Care reserves the right to
investigate suspected violations of these Terms of Use,
including the gathering of information
from the user or users involved and the complaining party,
if any, and examination of material on Skills4Care's servers
and network. You hereby authorize Skills4Care and its distribution
affiliates to cooperate with (i) law enforcement authorities
in the investigation of suspected criminal violations,
and (ii) system administrators at other Internet service
providers or other network or computing facilities in order
to enforce these Terms of Use. Such cooperation may include
Skills4Care providing the username, IP address, or other
identifying information.
Privacy Policy
Skills4Care is committed to protecting the privacy of our
online customers. This policy discloses the privacy practices
for the Skills4Care Web Site. We use the information we collect
about you from the Skills4Care Web Site to process orders
and to provide a more personalized experience as you use
the products and features of this Site. This policy explains
how your personal information is safeguarded and the use
we make of it in our business. This policy may change, so
please check back from time to time.
Information We Gather from You
We do not collect any personal information from a visitor
to our Site unless that visitor explicitly and intentionally
provides it. If you are simply browsing our Site, we do not
gather any personal information about you. There are three
ways in which you may explicitly and intentionally provide
us with and consent to our collection of certain personal
information:
Registration - We ask for personal information from you when
you become a registered user of Skills4Care. The more information
you volunteer (and the more accurate it is), the better we
are able to customize your experience. If you choose to enroll
in one of our online courses or other services, we will request
certain information from you. Depending on the type of product
or service that you request, you may be asked to provide
different personal information. For certain products and
services, we may require your name, address, telephone number,
e-mail address, etc. Other products and services may require
different or supplemental information from you in order to
apply. For a detailed listing of the type of personal information
requested for our various products or services, please refer
to the enrollment page for the particular product or service.
E-mail Request for Information or Registrations
for Seminars or Services - We may use links throughout our Web Site to
provide you with the opportunity to contact us via e-mail
to ask questions, request information and materials, register
or sign up for seminars or services, or provide comments
and suggestions. You may also be offered the opportunity
to have one of our representatives contact you personally
to provide additional information about our products or services.
To do so, we may request additional personal information
from you, such as your name and telephone number, to help
us satisfy your request.
Surveys - Occasionally we may request information from customers
via surveys. Participation in these surveys is completely
voluntary and the user therefore has a choice whether or
not to disclose this information. Survey information will
be used for purposes of monitoring or improving the use of
and satisfaction with this Web Site, and improving our customer
service and product offerings.
What kinds of personal information does Skills4Care collect?
- You are required to register and receive a logon
name that enables you to take online classes, receive continuing
education
credits, view your transcript, and use certain other
features of the Skills4Care Web Site accessible only to
registered
users. To become a registered user you must provide
your name, e-mail address, and other information we need
to provide
access to learning content, award continuing education
credits, provide access to your transcript, etc.
- We also request certain other optional information
to enable us to provide our customers with a more personalized
experience
when using Skills4Care. This information is used
to identify broad demographic trends. In the course of
using our Site,
we may automatically track certain information about
you such as what type of browser you are using. We may
also monitor
customer traffic patterns and Site usage to help
us refine and improve the design and layout of our Skills4Care
Site
and the user experience. We compile and analyze this
information on an aggregate or anonymous basis. We collect
and report
only aggregate or anonymous information to our advertisers.
- If you send us personal correspondence, such
as e-mails or letters, we may keep a record of that correspondence.
We
also periodically ask users for feedback that we
use to improve our service and products and add new features.
If you respond
to these requests, we may keep a record of your response.
- In order to award continuing education units
(CEUs), we must collect and report certain information
for each course completion.
Information of your course completions including
your name, professional licensure(s), course completion
date, course
title, and number of continuing education units awarded,
is reported to the appropriate professional licensure
organizations based on the license information you supply
to Skills4Care
through the user registration process, and via personal
profile pages.
How does Skills4Care use my information?
- The personal information you provide allows Skills4Care
to facilitate the support, renewal, and purchase of our
products
and services and notify you of the status of your user
account.
- We collect personal information to give you a
customized experience and to help Skills4Care understand
its customers
better. Skills4Care does not sell, trade, or rent
your personal information to others. Skills4Care
may choose to offer communications such as newsletters,
promotions or correspondence from third parties that are
made available to Skills4Care customers at their request
on an opt-in/opt-out basis.
- We may, from time to time, use the information
we collect to notify you about important functionality
changes to the
Web Site, up-to-date information about new Skills4Care
services and products, and special offers we think you
will find valuable.
Does Skills4Care share my information?
Other than as stated in this policy, Skills4Care does
not disclose any of your personal information to third
parties
without your permission. If you leave our Web Site
using links to go to other third party web sites, those
third
parties may gather information about you. The Skills4Care
Web privacy
policy does not cover the practices of those businesses.
Business partners and sponsors
Many promotions give you the chance to request additional
information from the sponsors. When you ask for more information,
you give Skills4Care permission to send your personal information
to the sponsor so they can fulfill your request. Much of
the time, only your e-mail address will be shared. You
will be notified if more information will be shared, and
you can
choose not to share the information. When you enroll to
obtain a product or service from a sponsor on the Site,
you accept
the specific agreement applicable to that product or service.
Your use of any such product or service offered on the
Site is governed by the terms and conditions in the agreement
for that product or service.
Third-party data and aggregate data
Skills4Care discloses aggregated or anonymous statistics
(for example, the percentage of users from the western
U.S.) to prospective partners and advertisers and for other
lawful
purposes.
Other situations
Skills4Care also may disclose your information where
disclosure is necessary to identify, contact, or bring
legal action
against someone who may be causing injury to or interference
with our rights or property rights, the users' rights,
or others’ rights. In the same way, Skills4Care
will disclose information when we reasonably believe
disclosure is required
by law or to comply with a legal process served on
Skills4Care or its Web Site. We may disclose your personal
information
in the good faith belief that we must act under exigent
circumstances to protect the personal safety of users
of Skills4Care, its
Web Site, or the public.
What security precautions does Skills4Care take to protect
me?
- Your Skills4Care account information and profile are
password-protected so that you are the only one who has
access to your personal
information. You can edit your account information
and profile by using your logon name and password.
- We recommend
that
you follow these guidelines to protect yourself:
- Do not tell anyone your password. If your password
has been compromised for any reason, you should
immediately change
your password.
- Do not respond to unsolicited e-mail by giving
your password, even if the e-mail claims to be
from us. Skills4Care will
never ask you for your password in this way.
- When you are done using Skills4Care, log out of
your account and close your browser window.
How does Skills4Care protect my credit
card and financial information?
We are committed to protecting the privacy of your credit
card and financial account information. When you enter
credit card information on our Web Site, we transmit
the information
in encrypted format, using industry standard, secure
socket layer (SSL) encryption. We will not disclose that
you purchased
a specific product, but we might disclose statistics
on how many customers have purchased a specific product.
Disclaimers and Warranties
The Web Site and Site Content are provided on an “as
is” and “as available” basis. TO
THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW SKILLS4CARE
AND ITS
SUPPLIERS EXPRESSLY DISCLAIM ALL OTHER REPRESENTATIONS
OR WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE
WEB SITE
OR THE SITE CONTENT, INCLUDING WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE,
TITLE, AND NONINFRINGEMENT.
Skills4Care does not make any representations or warranties
that: (1) the Web Site or Site Content or any products
or services purchased from Skills4Care will meet your
requirements or expectations; (2) the operation of
the Web Site or the
Site Content will be uninterrupted, timely, secure,
or error-free
or that any errors will be corrected; (3) any particular
results will be obtained from the use of the Web Site
or from any products or services purchased from Skills4Care;
(4) the Site Content is accurate, correct, or timely;
(5)
the Site Content is updated or otherwise contains current
information; or (6) the Site Content has expired or
has been removed from the Web Site.
Limitation of Liability
YOU AGREE THAT NEITHER SKILLS4CARE NOR ITS SUPPLIERS
SHALL BE LIABLE UNDER ANY CONTRACT, TORT, NEGLIGENCE,
STRICT
LIABILITY OR OTHER CLAIM FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL,
USE, DATA OR
OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE
POSSIBILITY OF
SUCH DAMAGES) RESULTING FROM: (1) THE USE OF OR
THE INABILITY TO USE THE WEB SITE, SITE CONTENT OR ANY
PRODUCTS OR
SERVICES; (2) THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS AND SERVICES
RESULTING FROM ANY GOODS, DATA, INFORMATION OR
SERVICES
PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO
THROUGH SKILLS4CARE;
(3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR
SUBMISSIONS OR DATA; (4) STATEMENTS OR CONDUCT OF ANY
THIRD PARTY
ON THE WEB SITE; OR (5) RELIANCE ON THE WEB SITE,
SITE CONTENT
OR ANY PRODUCTS OR SERVICES ON THE WEB SITE.
Some jurisdictions do not allow the disclaimer
of certain implied warranties or the limitation
or exclusion
of
liability for incidental or consequential damages,
so some of the
above disclaimers, limitations and exclusions
may not apply to
you.
Refund Policy
Within 30 days of your initial purchase of a
course or subscription from Skills4Care, you
may request
a full
refund, provided
that you have not yet been granted Skills4Care
Continuing Education Credits for the course
or subscription.
Beyond the first 30 days, no refunds are issued
for Skills4Care
courses or subscriptions.
Links to Third Party Web Sites and Information
The Skills4Care Site may provide hyperlinks
to third party web sites or access to third
party
content.
Skills4Care does not control, endorse,
or guarantee content found
in
such
sites. You agree that Skills4Care is not
responsible for any content, associated links, resources,
or services associated
with a third party site. You further agree
that Skills4Care shall not be liable for
any
loss
or damage of any
sort associated with your use of third
party content. Links
and access to
these sites are provided for your convenience
only.
Indemnity
You agree to indemnify, defend, and hold
harmless Skills4Care and its officers,
employees, directors,
agents, suppliers
and sponsors from and against any and
all claims, damages, costs, or other expenses
(including
reasonable attorneys
fees) that arise directly or indirectly
out of or from: (1) any breach of these
Terms
of Use
or of
any representation
or warranty made by you in these Terms
Of Use; (2) your Submissions;
and/or (3) your activities in connection
with the Web Site or Site Contents.
Applicable Laws and Jurisdiction
You agree to comply with all applicable
laws, statutes, ordinances, and
regulations regarding
your use
of the Skills4Care Site
and your purchase of the products
and services on the Site.
Copyrights and Trademarks
The Web Site and Site Content is
the property of Skills4Care
and its suppliers
and is
protected by United States
and international copyright
laws. All copyright, trademark, and
other proprietary
rights in the Web Site and
in the compilation, organization and display
of the Content,
services, products, software,
text, graphics, design elements,
and all
other materials originated
or used by Skills4Care at the Web Site
are reserved to Skills4Care
and its suppliers. Skills4Care reserves
all rights in the Site and
its Content not specifically granted
in any agreements with Skills4Care
or in the
Terms
of
Use.
Copyright Complaints
Skills4Care and its affiliates
respect the intellectual
property of others.
If you believe
that your
work has been copied
in a way that constitutes
copyright infringement, please follow
our Notice
and Procedure for Making
Claims
of Copyright Infringement so that we can investigate, in
appropriate
circumstances,
notices of copyright infringement
and take appropriate
actions.
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